Why this hotel won't be getting a 5 star review from their workers
Many workers at the Hyatt Regency Phoenix immigrated to America for the chance of a better life. However, the workers’ standards of living stand in stark contrast to those of the principals at PCCP, the California-based real estate investment firm that owns the hotel. The predominately Latina housekeepers endure grueling cleaning quotas of 30 rooms a day.
Workers that have dedicated 20 to 30 years of their life to Hyatt make less than $25,000 a year and have little prospect of a secure retirement. As a result, many workers rely on state welfare programs.